In The Secrets of Behavioral Interviewing, you'll learn...
- Where to look for the knowledge, skill, experience and qualifications needed for a position
- How to review an applicant’s background
- Different types of questions and when to use each
- What should be contained in rejection letters and offer letters
- And much more!
Have you ever spent a great deal of time, money and effort interviewing and hiring a great candidate for a position, only to find out 3 months down the road that your “great” employee isn’t so great after all? Wouldn’t your life be simpler if you could hire the right person the first time around?
Well, you can! The answer to the hiring dilemma is behavioral interviewing. Behavioral interviewing is a method that anticipates future performance based on past performance. This method can help you become a highly successful “hiring expert.”
WORKSHOP AGENDA
Click on a session title to view details
Introduction to behavioral interviewing+
- What behavioral interviewing is and how it will help you hire individuals who will fit into and contribute to your company
- The legalities of interviewing and why you need to know them before you ever do your first interview
- Nuts and bolts: How to schedule and time interviews for maximum results
- Location, location, location: Key elements of interview sites and seating
The critical research+
- Which documents you’ll need to pull together in order to establish a profile of the desired knowledge, skills and experience the ideal candidate should possess
- Where to look to learn the essential duties and qualifications of the position you’re attempting to fill
- Why it’s important to talk to those with responsibilities similar to those for the position you’re trying to fill, as well as to their supervisors, so you get a good picture of the position
- How to draw information from performance reviews of past employees who were in the position you’re trying to fill
- How to generate a Position Profile from your research
- The importance of creating a Dimension Matrix—and how it will be used during the interview process
- How to review an applicant’s background against the information obtained from your research
Preparing and conducting the interview+
- The basic principals of effective interviewing
- How to develop your interview questions by using the Dimension Matrix
- Questionable questions: 25 things you should never ask an interviewee
- The 10 critical topic areas you’ll want to stay away from—and why
- Understanding the difference between open-ended and closed questions
- How to use probing questions to get at the information that will be critical to evaluating an applicant
- The steps of the interview process
- How to avoid any type of interview bias
The keys of interview interpretation+
- How to use active listening skills to understand what an applicant is really saying
- Important considerations to keep in mind during the interview that’ll help you interpret the results
- The right way to interpret what you see during the interview
- How to combine what you see and what you hear into a reliable interpretation of the interview
After the interview+
- Important reference-checking considerations
- Why it’s important to keep an applicant informed of his or her status
- What should be contained in both rejection letters and offer letters
- How to review and improve upon your interview process
