In The Secrets of Successful Interviewing, you'll learn...
- How to make sure every phase of your interview process is legal—from the screening criteria you set up beforehand to the questions you can and can’t ask during the interview
- How to ask questions that pinpoint whether the applicant has the critical talents and abilities the job requires
- How to fine-tune your interviewing process to identify and track job candidates who can make a positive contribution to your organization
- How to use the “patterning” technique so you can effectively evaluate and compare the responses of several candidates for the same position
- And much more!
Hiring a good person who can do a great job—that’s your goal every time you interview a prospective employee. This in-depth workshop was designed to guarantee your interviewing success. You’ll learn to better prepare yourself by building a solid interview plan, engage in revealing (and legal) conversations and improve your ability to retain the vital information you need to make hiring decisions. By polishing these skills, you will be able to identify honest and loyal potential employees who can truly contribute to your company’s success.
WORKSHOP AGENDA
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How to create a solid plan before you ever start interviewing+
- Techniques to pin down the qualities and skills you’re looking for
- How to revise and update job descriptions to sharpen your interviewing focus
- Creating a Job Matrix … and how it will simplify your interviewing program
- 7 ways to streamline the interview process
- Tips for choosing an interview style that matches you and the opening you’ll fill
- Nuts and bolts: How to schedule and time interviews for maximum results
- Location, location, location: Key elements of interview sites and seating
- The 5 ways to prepare yourself just before the interview begins
What to say and the best way to say it during your interviews+
- Sure-fire interview questions, customized to fit each job opening’s needs
- Easy tactics for setting your interviewing tone
- The best ways to frame your questions for clear and concise conversation
- 5 queries that reveal volumes about loyalty
- You’re in control: Ways to keep the interview on track
- The 3 strategies to handle overly talkative prospects
- Manageability: 20 questions to help you evaluate “fit”
- 14 alternatives to the standard Q&A session
- Hackneyed, confrontational, overly broad and downright stupid questions to avoid
Proven ways to improve your interview listening skills+
- What you hear: Testing your existing listening skills
- Following the 80/20 Rule … and why it provides four times more information
- What every qualified candidate already knows to say to you
- Components of communication and what they mean compared with what you’ll hear
- How to hone your listening skills so you can detect the real message
- The 3 sure-fire steps to active listening
- Tips for listening 4 times more than you talk
- 5 ways to pick up on the emotions behind the words
Uncovering the real messages that come through in every interview+
- A gesture is worth 1,000 words … how to read body language
- Proven ways that pacing can increase your interview-information yield
- Silence: When to use it and how to evaluate the outcome
- The 4 obstacles to interviewing and 15 ways to deal with them
- Ways to quiet your own emotions, biases and stereotypes to focus on the position to be filled
- How to avoid hiring in your own image
Your interview is over—how to evaluate your candidate and where to go from here+
- The close: 4 elements to conclude every interview
- 3 winning ways to analyze what you’ve just seen and heard
- When to call for second and follow-up interviews
- The 8 benefits to using panel interviews and how to set them up for success
- Terrific tactics for recording your impressions with accuracy
- How to match what you saw with what you heard
- Key ways to use a candidate-evaluation chart to maintain your objectivity
- Self-testing your interviewing improvement
Legally speaking: What you must know to comply with hiring legalities+
- Questionable questions: 25 things you should never ask an interviewee
- Key points of Title VII of the Civil Rights Act—and what they mean to you
- ADA and interviewing: What the Americans with Disabilities Act demands of you
- Understanding federal guidelines for Bona Fide Occupational Qualification (BFOQ)
- The 8 questions regarding marital and family status to avoid
- Proven tips for presenting fair opportunity without regard to prospect disability
- 9 hazards to discussing political and religious affiliations
- What you need to ask each and every candidate in order to abide by the law
